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Privacy Policy

Our goal is to ensure an enjoyable experience for everyone. These policies will
help us maintain consistency and great service for everyone in the studio.

ONYX FIT Privacy Policy

Effective Date: July 2026

This Privacy Policy describes how ONYX FIT collects, uses, shares, stores, and protects personal information when individuals use the ONYX FIT mobile application, website, gym services, and related features.

ONYX FIT uses Wodify Technologies, LLC (“Wodify”) as its gym management platform. Wodify supports membership administration, scheduling, performance tracking, communications, and other gym-related services. ONYX FIT remains responsible for the personal information it collects, while Wodify processes certain information on its behalf.

1. Information We Collect

We may collect and process several categories of information when you register for, access, or use ONYX FIT services.

1.1 Personal Information

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Gender
  • Profile photograph, if provided
  • Emergency contact information
  • Payment and billing information

1.2 Health and Fitness Data

We may collect health and fitness information when you use workout, tracking, coaching, or related features.

This may include:

  • Workout Performance Data: Workout results, personal records, repetitions, weights lifted, workout times, and benchmark scores.
  • Physical Activity Data: Class attendance, workout frequency, exercise type, and training history.
  • Body Measurements: Weight, body composition, and other measurements that you choose to record.
  • Heart Rate Data: Heart-rate information collected through compatible connected devices.
  • Nutrition Information: Food logs, dietary information, and nutrition tracking when these features are used.
  • Health Questionnaire Information: Information from PAR-Q forms, injury history, medical or health-related information relevant to safe participation in fitness activities.

1.3 Usage and Device Data

Certain technical information may be collected automatically, including:

  • IP address
  • Device identifiers
  • Browser type
  • Operating system
  • Device information
  • App usage and interaction information
  • Pages and features accessed
  • Date and time of access

1.4 Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve your experience
  • Remember user preferences
  • Analyze website usage and traffic
  • Improve website and application functionality

Cookie preferences can generally be managed through your browser settings.

2. How We Use Your Information

We may use personal information to provide and operate ONYX FIT services.

Information may be processed based on your consent, our contractual obligations to you, legitimate business interests, and applicable legal requirements.

We may use information to:

  • Provide Gym Services: Manage memberships, payments, class registration, bookings, and other gym services.
  • Track Fitness Progress: Record workouts, personal records, performance data, and fitness progress.
  • Personalize Your Experience: Provide relevant fitness information, recommendations, and performance insights.
  • Communicate With You: Send membership information, class reminders, announcements, and respond to inquiries.
  • Support Safety: Help coaches understand information relevant to safe exercise participation.
  • Improve Our Services: Analyze use of our website, mobile application, and services.
  • Comply With Legal Requirements: Meet applicable legal and regulatory obligations.

3. Data Sharing and Disclosure

We may share information with organizations that assist us in providing our services.

These may include:

  • Wodify Technologies: Our gym management technology provider.
  • Service Providers: Companies assisting with payment processing, communications, analytics, software, or other business functions.
  • Other Members: Certain profile information or workout results may be visible when users participate in leaderboards, challenges, or community features.
  • Legal Authorities: Information may be disclosed when required by law or when necessary to protect rights, safety, or property.
  • Business Transactions: Information may be transferred as part of a merger, acquisition, reorganization, financing, or sale of a business or its assets.

ONYX FIT states that it does not sell personal information or health data to third parties, and health and fitness information is not intended to be used for advertising or unrelated marketing/data-mining purposes.

4. Data Retention

We retain personal information only for as long as reasonably required for the purposes for which it was collected or as required by applicable law.

Retention may include:

  • Active Membership Information: Maintained during your membership and for a reasonable period afterward.
  • Workout and Performance Information: May be retained to maintain historical fitness records unless deletion is requested.
  • Financial Records: Certain accounting and transaction information may be retained for up to seven years.
  • Legal Requirements: Information may be kept longer where required for legal, regulatory, audit, or dispute-resolution purposes.
  • Deletion Requests: Where a valid deletion request is received, information may be deleted or anonymized, subject to information that must legally be retained.

5. Your Rights and Choices

5.1 Access and Correction

You may access or update certain account information through the Wodify application or member portal.

For information that cannot be modified directly through your account, you may contact ONYX FIT.

5.2 Data Deletion

You may request deletion of your personal information.

A deletion request should generally include:

  1. A request identifying that you want your personal information deleted.
  2. Your full name and the email address connected to your account.
  3. Enough information to allow the account and request to be verified.

The policy identifies gdpr@wodify.com as the Wodify contact for data-deletion requests and states that requests are generally processed within 30 days.

Certain information may still be retained when required by law or for legitimate business purposes.

5.3 Data Portability

You may request a copy of your personal information in an appropriate commonly used or machine-readable format, where applicable.

5.4 Opt-Out of Communications

You may opt out of promotional communications by:

  • Using an unsubscribe link in applicable emails; or
  • Changing your communication or notification preferences.

You may continue to receive necessary transactional or membership-related communications.

5.5 Cookie Preferences

You may manage cookies through your browser settings.

Disabling some cookies may affect certain website features or functionality.

6. Data Security

ONYX FIT uses technical and organizational measures intended to protect personal information.

These may include:

  • Encryption
  • Access controls
  • Secure data storage
  • Other industry-standard security practices

However, no internet transmission or electronic-storage method can provide absolute security.

7. Children’s Privacy

ONYX FIT services are generally not intended for children under 13, or under the applicable minimum age required in certain jurisdictions.

Personal information should not knowingly be collected from children without appropriate parental or guardian consent.

If ONYX FIT learns that personal information has been collected from a child contrary to applicable requirements, appropriate steps may be taken to remove the information.

8. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy legislation, including the California Consumer Privacy Act.

These rights may include:

  • The right to know what information is collected, used, or disclosed.
  • The right to request deletion.
  • The right to opt out of certain sales or sharing of personal information, where applicable.
  • The right not to be discriminated against for exercising applicable privacy rights.

ONYX FIT states that it does not sell personal information.

9. International Data Transfers

Information may be processed or stored in the United States or in other countries where ONYX FIT’s technology providers or service providers operate.

Appropriate safeguards are intended to be used when personal information is transferred internationally.

10. Changes to This Policy

This Privacy Policy may be updated periodically.

Material updates may be communicated through the ONYX FIT website, application, or other appropriate channels.

The effective date should be updated whenever the policy is materially revised.

11. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or ONYX FIT’s privacy practices may be directed to:

ONYX FIT
607 Main St.
Milton, Ontario

Email: sam@onyxfit.ca

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